For our final Mis/Disinformation report in this format, we look into social media conversationsfrom two platforms – Facebook and Twitter...
Covid 19
The Challenge
Only vaccinations against Covid-19 at scale can help us defeat the virus, along with it’s continuously evolving strains. It is clear that vaccines are highly effective at protecting us against the worst effects of Covid-19 – hospitalisation and death.
While the prospect of achieving herd immunity is now too lofty a goal to aspire to, widespread vaccination is also the only way to reduce the evolution of more dangerous variants, to reduce the death rate and to eventually allow us all to return to more connected lives.
Governments have generally set (relatively modest) vaccination goals at around 70% of adults. While a range of studies suggest relatively high levels of vaccine acceptance (in some cases upwards of 70%) this has not translated into ‘jabs in arms’, and it is possible – even likely – that vaccine inertia will result in only 50-55% of adults vaccinating in the relatively near future.
There are two clear needs that can be met through our social media based research and intervention work:
- There is clear evidence that since before the vaccine was even developed, organised disinformation has and is being spread on social media, with the clear intention of undermining vaccine programmes – this on a global, regional and country specific basis.
- Aside from deliberate disinformation, knowledge gaps, understandable concerns and a palpable sense of anxiety are prevalent. Such communication campaigns that have been launched have failed to push back what at times feels like a tide of negative sentiment,
The broad goals of our Covid-19 Vaccine Inertia work are to uncover and push back against the networks that spread disinformation around the vaccine, distribute credible and factual information to counter both disinformation and concerns expressed on social media and to, through online dialogue, help address people’s worries and assist in driving vaccine demand.
The Projects
- SA Vaccine Inertia Project: The project seeks to address Vaccine Inertia in South Africa. Weekly reports on disinformation, fears and concerns expressed on social media are delivered to the Demand Generation unit at the National Department of Health. Bespoke weekly reports are also provided to a range of stakeholders, including advertising agencies and the RCCE social listening team. These are also published on our website – and our in- house media team ensure that media is kept updated with regular reporting in print, radio and television. In addition a substantial dialogue team, bolstered by hundreds of volunteer dialogue facilitators is active in real time on social media, addressing concerns and pushing back against organised disinformation.
- Impact Amplifier: Project Countering Disinformation Africa will draw on advanced social media analytics, as well as academic research and subject expert matter inputs, to develop insights from which compelling, affective content will be produced and widely disseminated online across six sub-Saharan African countries (i.e. South Africa, Kenya, Ghana, Senegal, Nigeria and Tanzania) to; (1) help promote behavioural change to mitigate against the spread of Covid-19, more specifically by (2) identifying and countering mis/disinformation relating to vaccine hesitancy. Project Countering Disinformation Africa will hence focus on; (1) seeding and catalysing behavioural change to mitigate against the spread of Covid-19 vaccine hesitancy narratives through compelling targeted, evidence-based behavioural change messaging.
Objectives
The goal of the cluster of anti- vaccine hesitancy projects is to establish a capability that can help understand what is driving vaccine hesitancy narratives online, so that we can better; (1) understand what narratives may potentially spill over into broader society and have damaging impacts on recovery efforts, (2) act on online narratives that foster vaccine hesitancy, (3) foster resilience to vaccine hesitancy narratives in broader society, and (4) establish a footprint across Sub-Saharan Africa so that other critical thematic projects (e.g. around Climate Change) can be similarly fostered.
Published Reports

VACCINE MIS/DISINFORMATION WEEKLY REPORT #20
This week’s Mis/Disinformation report looks into social media conversations from two platforms –Facebook and Twitter. Conversations were largely driven by...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #19
This week’s Mis/Disinformation report looks into social media conversations from two platforms – Facebook over the last month and Twitter...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #18
This week’s Mis/Disinformation report looks into social media conversation driven by: thepotential of a 5th wave, government changes to policies...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #17
This week’s Mis/Disinformation report looks into social media conversation driven by: newchanges in mandates, questions around vaccine effectiveness and general...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #16
This week’s Mis/Disinformation report looks into social media conversation driven by:controversies around vaccine mandates and rhetoric that attempts to deter...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #15
This Vaccine Mis/Disinformation report looks into the last four weeks of social mediaconversations. These were driven by: conspiracy theories, ways...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #14
This Vaccine Mis/Disinformation report looks into the last four weeks of social mediaconversations. These were driven by: claims of severe...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #12
This week’s Vaccine Mis/Disinformation report focuses on the social media conversations drivenby the new Omicron variant, resistance against vaccine mandates,...

VACCINE MIS/DISINFORMATION WEEKLY REPORT #11
This week’s Vaccine Mis/Disinformation report focuses on the social media conversations driven by the new Omicron variant, anti-vaxxer rhetoric, immunity,...

COVID-19 VACCINE MIS/DISINFORMATION WEEKLY REPORT #10
This week’s Vaccine Mis/Disinformation report focuses on the social media conversations drivenby vaccine mandates,”medical apartheid”, misinformation, mistrust and the potential...

South Africa COVID-19 And Vaccine Social Listening Report 19 November 2021, Report 27 – SA Corona Virus Online Portal
This is a weekly report of COVID & vaccine sentiment, rumours & misinformation in SA. Read full article
Media Coverage

The Conversation Social media can be a force for good in a crisis: lessons from Lagos
Social media platforms can be used to share critically important information about disaster management. Read full article

The other pandemic: social media engagement around non-communicable disease preventive behaviours during Nigeria’s COVID-19 lockdowns (Full Academic Paper)
Given the complexity of global health crises such as the COVID-19 pandemic, it is typical for crisis-focused interventions to have...

Medical Academic SA nurses share their COVID-19 experiences in hard-hitting video series | Medical AcademicHere are a few of the videos featuring SA nurses sharing their experiences during the COVID-19 outbreak:
Here are a few of the videos featuring SA nurses sharing their experiences during the COVID-19 outbreak: Watch full video

VACCINE MIS/DISINFORMATION WEEKLY REPORT #13
This week’s Vaccine Mis/Disinformation report focuses on the social media conversations drivenby Ramaphosa’s positive COVID-19 test result, vaccine hesitancy, vaccine...

iono.fm New PSA ‘Last Words’ aims to combat vaccine hesitancy
The 40-second clip by the CABC contains the last words of unvaccinated patients who died from COVID-19 – the message...

Media Release: Centre for Analytics and Behavioural Change creates PSA “Last Words” to combat vaccine hesitancy
A new public service announcement (PSA), “Last Words” has been launched on social media and will flight on DSTV, e.tv and...

TACKLING VACCINE HESITANCY
TACKLING VACCINE HESITANCY By Dr Juno Thomas Head of the Centre for Enteric Diseases Mental Health Matters, Volume 8, No...

The Honest Truth – Smile FM – 26 Oct 2021 Allocated to: Vaccine
Stuart Jones interviewed on The Honest Truth to discuss vaccine trends

Social media and its power to spread misinformation around the vaccine AlgoaFM
Department Head of the Center for Analytics and Behavioral Change, Jesse Cann, joined Breakfast to give feedback on their latest...

Africa Research Online – Sub-Saharan Africa: What is driving Covid-19 vaccine hesitancy?
An August 11th World Bank blog post written by an impressive group of experts in health and economics gathered a wealth of...

SAFm:The Jet Set Breakfast The vaccine trust spectrum segmentation report- Oct 10
The vaccine trust spectrum segmentation report Listen to the interview

Early Breakfast – 702/Cape Talk Simulcast – 12 Oct
Interview with the Director of the Center for Analytics and Behavioral Change, Stuart Jones at UCT. Listen to the interview